For Gift Givers
7 Answers
Q#1. What is Gifted Me?
Gifted Me is a digital gift card marketplace that offers a wide variety of e-gift cards from leading brands across Pakistan. It provides a convenient way to send personalized gifts for any occasion.
Q#2. How to purchase an E-Gift Card?
You can purchase an E-Gift Card by selecting your desired brand/category, choosing the amount, personalizing it with a message and greeting card, and then proceeding to checkout.
Q#3. What is the delivery process?
Digital E-Gift Cards are sent via email and SMS to the recipient immediately or on a scheduled date. Physical E-Gift Cards can be delivered to a provided location.
Q#4. Can I schedule a gift card for later?
Yes, our 'GiftAhead' feature allows you to schedule E-Gift Cards for up to 6 months in advance. The recipient will receive it via email and SMS on the specified date.
Q#5. What is your refund/cancelation policy?
Our refund and cancellation policies vary by product and brand. Please refer to the specific terms and conditions listed on each product page or contact our customer service for details.
Q#6. How secure are my information / Credit Card details?
We prioritize your security. All sensitive information, including credit card details, is handled through secure, PCI-compliant payment gateways. We do not store your full credit card information on our servers.
Q#7. Any other questions?
If you have any other questions, please feel free to contact our customer service team via email at help@giftkarte.com or by calling 021-111-MYGIFT.
For Gift Recipients
3 Answers
Q#1. How do I redeem my E-Gift Card?
You can redeem your E-Gift Card online on the brand's website or at physical retail stores. Instructions for redemption are typically included with the E-Gift Card.
Q#2. What if my E-Gift Card is not working?
Please check the terms and conditions of the specific gift card for validity and usage restrictions. If the issue persists, contact our customer service with your E-Gift Card details.
Q#3. Can I use a partial amount of my E-Gift Card?
Many of our partner brands allow partial redemption of E-Gift Cards. Please check the specific product details or the brand's terms and conditions for confirmation.
For Payments
2 Answers
Q#1. What payment methods are accepted?
We accept various payment methods including Credit/Debit Cards (Visa, Mastercard), Direct Bank Transfers, and other local payment options as available. Your payment information is securely processed.
Q#2. Is there a transaction fee?
Gifted Me does not charge any transaction fees for E-Gift Card purchases. However, your bank or card issuer might apply their own fees for certain transactions.